Returns policy

If you want to make a return under withdrawal from the agreement within 14 days of purchase:

  1. Download the statement on withdrawal from the agreement form.
  2. Send the completed form by e-mail to [email protected].
  3. Within 14 days of receiving of statement on withdrawal from the agreement completed form, we will refund all payments made by you.*

* Tedee reserves the right to withhold refunds of payments received from the buyer until they receive the item back or the buyer provides proof of sending it back. Complete and undamaged products received under the agreement should be sent to::

Altmaster
Julianowska 61 (Hall 9)
05-500 Piaseczno
Poland

If you want to learn more about the conditions of returns, we invite you to read our Terms and Conditions.